Aug. 22/11
Six months is a long time in advertising, and never has this been more poignant than right now. I left the UK in October 2010 and, after enjoying a well-earned rest, began work in the Brisbane market in May 2011.
I’m all too familiar with the fast-changing digital landscape and the seismic shifts in targeting opportunities it can create, all at digital speed – rather
than the easier to follow, single string binary speeds of old!
An area of extra special interest to decoder at the moment is mobile marketing. Australians currently spend more time on their mobile devices than they do on their PCs. One of the really noticeable changes since I left the UK is the speed at which mobile advertising opportunities have actually taken off (provided that you know where to look and how to approach it!), so I was keen to see what the ADMA Forum 2011 had to offer.
The leading online players – namely Google and Facebook – are both claiming that they are ‘mobile first’, and are placing mobile in front of other channels.
What was apparent from the brands talking about their experiences with mobile at ADMA Forum was that mobile is complex; device sizes, screen sizes, interaction methods, operating systems, mobile web vs apps etc. You need to take the time to understand the strengths and weaknesses of mobile to create a clear mobile strategy for your brands – an approach we take with all our clients at decoder.
While the Australian public are now using mobile internet-based services regularly, we also have to be aware of what they aren’t ready to do just yet, so mobile products and services need to be assessed on an individual basis and according to what your customers are ready to do in a mobile way.
What we’re fast learning is that the most effective mobile marketers don’t just treat mobile as an application or website that stands alone. Your service needs to integrate into the whole customer experience, including other channels and products, and other services the customer might use – sometimes not necessarily with you!
Most interestingly to see at ADMA Forum was the level of integration with services such as location, address book and calendar – real service enablers that brands can use to create even richer brand experiences. If you’re not currently thinking about location intelligence or NFC (near field communication), then I’d suggest you either get to the next ADMA Forum, or feel free to give me a call!
I’d last been to Sydney about four years ago. To be honest I had a torrid time, mainly because my guide had decided to stop talking to me (it’s a long story), making it difficult for me to find the best places to eat and drink! While I had the pleasure of Katy’s company this time around, truth be told, I didn’t really need her (sorry Katy).
With my trusty Android in hand I was able to navigate the city with Google Navigator, find reviewed and rated restaurants according to my proximity and dietary requirements, and even access some special offers with a few carefully selected mobile ‘check-ins’. What of the advertising I saw in Sydney while I was there? To be honest I can hardly remember, but I can recall and have bookmarked the places and new experiences I found through my phone. I’ve even passed them on to friends via my social network.
If anyone wants to know the best Spanish Tapas restaurant in Sydney, I’ll be more than happy to share the details with you. Assuming of course they don’t find you first.
Visit decoder at www.decoder.net.au